Shipping policy

Shipping & Delivery

UNQUELLED products are made to order through our Canadian production partner. Production begins after an order is placed.

Shipping charges are calculated at checkout based on destination and order size.

Production time and shipping time are separate. Delivery times vary depending on the destination, carrier, order volume, and other circumstances that may affect fulfillment or transit.

Customers are responsible for providing a complete and accurate shipping address at checkout. Incorrect or incomplete address information may cause delays or additional delivery costs.

Once an order has shipped, tracking information will be provided when available.

Carrier delays, severe weather, service interruptions, customs processing, and other circumstances may occasionally affect delivery times.

If an order appears lost, arrives damaged, or is significantly delayed, please contact unquelled.shop@gmail.com with your order number so the issue can be investigated.

Any delivery estimates provided are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

International Orders

International shipments may be subject to customs duties, import taxes, brokerage charges, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Consumer Rights

Nothing in this Shipping & Delivery Policy limits any rights or remedies available under applicable Canadian or provincial consumer-protection law.